We currently have fulfillment centers in Syracuse, NY and Toronto, Ontario, Canada.
Order Processing Time
Your order will be processed within 1-2 business days.
We always ship with tracking so you can see exactly where your order is. You will receive a shipping confirmation email from firstname.lastname@example.org with a link to your packing tracking information when your order is fulfilled.
Shipping Rates & Shipping Times
Free shipping on orders over $50. $6.99 flat rate shipping on orders of less than $50.
US orders will be shipped from Syracuse, NY via USPS Priority Mail 2-Day service. FedEx Ground is available for faster shipping or larger orders.
Free shipping on orders over $50. Flat rate shipping on orders of less than $50 as follows: Ontario, $8.99; other provinces, $9.99; northern territories, $12.99.
Canadian orders will be fulfilled from Toronto, Ontario via Canada Post Parcel service. Expedited Parcel service is available for faster shipping. If we do not have stock available in Canada at the time of your order, your order will be shipped from our warehouse in Syracuse, NY via USPS Priority Mail. Packages usually arrive within 5 business days.
Free shipping on orders over $125. $20 flat rate shipping for international orders of less than $125. International orders will be shipped from Syracuse, NY via the most economical means depending on the destination.
As we are working with government postal services, we can not guarantee exact shipping times, but always ship with tracking so you'll know where your shipment is at all times. If your order is urgent let us know and we will find a solution.
If you've pre-ordered items, your order will ship as soon as all the items in your order are in stock. If you would like items sent separately so you can receive some of your order sooner, we can process your items as multiple shipments with the payment of additional shipping fees. Just contact us to let us know.